Freelance Data Analyst & Web Developer
Bridging Data Analytics, Web Development, and Business Systems Optimization to efficiently and securely grow your digital footprint.
I am a versatile IT professional dedicated to turning complex data into clear, actionable insights and implementing powerful, cost-effective digital strategies. Learn More About Moses & His Approach.
Expertise: SQL ⋅ WordPress ⋅ Cloud Infrastructure ⋅ Cybersecurity ⋅ GoHighLevel ⋅ ITIL ⋅ Automation
About The Full-Stack Digital Partner
I am a versatile professional with a unique ability to bridge three critical worlds: data analytics, web development, and business systems optimization. My core mission is simple: to help businesses build and grow their digital presence efficiently and securely, all while keeping operational costs firmly in check.
With my hands-on experience in both traditional IT infrastructure and digital marketing, I offer a complete, end-to-end solution. I don’t just build a solid web presence; I analyze its performance, secure its foundation, and streamline the internal operations that make it run. I am passionate about helping clients not just succeed, but thrive in today’s demanding digital landscape.
Core Technical Foundation:
Deep expertise in cloud infrastructure, cybersecurity, and system automation.
Proficiency in SQL and Excel for turning complex data into clear, actionable business intelligence.
Certified in ITIL 4 Foundation and Google Data Analytics.
Services & Expertise
I. Data & Business Systems Optimization
I help you leverage your existing data to make smarter decisions and automate time-consuming processes.
Data Analysis & Visualization
Automation
IT & Systems Support
II. Web Development & Digital Marketing
I provide a complete digital solution, from building your platform to driving traffic and conversions.
Custom WordPress Websites
Marketing Funnel Implementation
Content & Video Production
Professional Experience
AD Micro Technology
As an IT Support Specialist for diverse MSP clients (e.g., Tsleil-Waututh Nation), I achieved a 99% reduction in system downtime and a 50% increase in performance by deploying new technologies and implementing proactive maintenance. I ensured cybersecurity compliance and data protection using robust security measures, leveraging expertise in leading technologies like SonicWall, Cisco, Palo Alto, and Sophos.
Information Technology Support Specialist
January 2023 - Current (2 Years+)
Freelance
I offer comprehensive digital services, including the full lifecycle of WordPress web development (design, SEO, and technical support) and end-to-end video production (from scriptwriting and editing to professional voice-over). Additionally, I specialize in digital marketing strategy, where I develop, manage, and engage social media accounts while creating visually appealing marketing graphics.
Digital Marketing Specialist
January 2020 - Current (5 Years+)
Concord Pacific Developments Inc.
As a Network Administrator, I managed significant infrastructure projects, including upgrading core company systems (Windows 2000 to 2012) and ensuring high availability through the implementation of cluster servers. My work successfully improved organizational connectivity and security by migrating 150 email users, implementing remote desktop access across 10 offices, and centralizing control of 100 mobile devices.
Network Adminstrator
July 2005 - December 2018 (13 Years 6 months)
Metasoft System Inc. | FoundationSearch
During my time at Metasoft Systems Inc., a global leader in providing funding and professional services to non-profits, I supported a critical head office system. This included maintaining infrastructure that enabled remote access, allowing employees to effectively work from home.
Jr. IT Support
May 2004 - June 2005 (1 Year 2 months)
IntelFlow
I drastically improved efficiency for insurance clients by providing pre-formatted Excel reports, which directly extracted data from the backend system, significantly reducing their manual preparation time. Furthermore, I enabled easier business analysis by developing flexible, ad-hoc reporting capabilities using Excel Pivot Tables.
Application Specialist
November 2001 - June 2003 (1 Year 8 months)
Malaysia Assurance Alliance (MAA)
For one of Malaysia's largest insurance companies, I provided crucial end-user and help desk support for over 1,100 employees across the head office and 60 branches. A key achievement was managing significant infrastructure upgrades, including setting up 10 new branches, upgrading 50 existing branches to Cisco Routers, and migrating Exchange and Office software company-wide.
Network Specialist
January 2000 - March 2003 (3 Year 3 months)
Malaysia Assurance Alliance (MAA)
I provided full support and maintenance for the company's existing UNIX system for Group Life Insurance system. My development work included creating both a Life Insurance Claim system and an Auto-Endorsement system.
Programmer
May 1998 - December 1999 (1 Year 8 months)
